4. The Tale of the Trashbag Sonographer
CW: cold, clinical jargon related to pregnancy loss. And lots of swearing.
In the hours that followed the miscarriage, it was a blur of emotions. We know this to be a normal and typical experience. They came quickly, one after another, some indistinguishable from others. It was at times hard to pin down what I was feeling in a given moment. But one emotion that seemed to be absent all together was anger. And you know, for me, that’s a pretty notable absence. I have a long and familiar relationship with anger. I voiced to Blake and our visitors that I worried gravely for the first person to give me a legitimate reason to be angry. Nothing like a good ol’ dressing-down to make me feel powerful and in control again, right?
Less than 8 hours after the miscarriage, we met the Trashbag Sonographer (TS). For the purposes of making this post public, I have redacted her name (against Blake’s wishes) simply because I will be making a complaint and would like it taken very seriously.
Basically, we were wheeled down to Radiology for an ultrasound that was booked in make sure everything was physically okay after the miscarriage. On our arrival, TS asks, in a cheerful, friendly way: “So, what are we here for today?”
I blinked. In my brain - “Wut? Can’t you read the file, fuckface?” Out my mouth - “Uhhhh... we lost our baby this morning.”
She then asks, a little too cheerfully for my taste, “Oh, so it was a fully aborted foetus?”
Beside me, Blake’s body language has changed. He is not happy.
I can’t remember what I said out loud, because my brain was suddenly packed to the brim with swear words and insults. With my expansive vocabulary, there were a LOT. Among them, I did think, “There are literally a million ways to ask that without using those exact words, you absolute shitbucket of a human.”
“Did your placenta come out? Is there any left?” is the next thing I hear.
My brain - “If I knew what was going on inside me I wouldn’t be here, you abysmal fuckwit. You work in a hospital. I’m in a fucking hospital gown. How about you stop being a blithering idiot and read the fucking file instead of asking me?”
Out loud - “I don’t know, I’m not a gynecologist,” I answer tersely.
I think she gets the message at that point because she more or less stops speaking.
She leaves to get something shortly after doing the scan. Blake looks at me with his most unimpressed face and says “I do NOT like her.” I agree. We dub her [Firstname] Trashbag.
I regret that I didn’t break down in tears in front of her (I mean, that’d show her how shitty her bedside manner was, right?). Nor did I give her a stern dressing-down. The emotional whiplash - having gone from meeting only lovely, wonderful, sweet people all day to meeting this absolutely incompetent, jargon-using, shitshow of a human - was quite silencing.
After we left the room and while we waited to be transported back up to our room, Blake and I spent a good 10 minutes just tearing her to pieces. Don’t worry, she wasn’t there, but she could’ve been in earshot? We didn’t particularly care if she was. We called her [Firstname] “I can’t read” Trashbag. [Firstname] “I have the worst bedside manner” Trashbag. [Firstname] “If you walked in with a gunshot wound I’d ask what you are here for and then ask if you know what organs it hit on the way in” Trashbag. [Firstname] “I could read your file but I’d rather trigger the shit out of you instead” Trashbag.
We debated on whether or not she was born a Trashbag, or married into the Trashbag family. We decided it didn’t matter cuz she’s clearly also a Fuckwit - that was probably her maiden name. We pulled no punches. We managed to make each other laugh. It was an odd moment, but we are odd like that.
I am well-known (notorious, even) for having a low threshold for incompetence at the best of times. Imagine what it’s at now.
Yet, even as I type this, with the actual anger having passed somewhat, there is some recognition that this is not wholly fair to her. But then it’s like, go work in a clinic in the community if that’s what you’re about. You’re in a HOSPITAL. Yeah you still see people as outpatients as well, but I WAS WEARING A HOSPITAL GOWN.
Anyway, I stole her towel in retaliation. This is not a joke, it’s actually at home with us. I plan on vandalizing it and maybe even destroying it one day when I really need the outlet. Or the laugh. Either is fine. More than likely, I will spray paint her name on it, put it in a trash bag (GET IT? *finger guns*) and chuck it into a landfill.
We’ve told the story a few times to family and friends already. My dad’s response is probably my favorite, simply because it was both validating and very in-character for him as well: “It’s okay, we can just get her fired.”
I’m not overly interesting in actually causing this woman to lose her job, Trashbag or not. I don’t think she quite deserves THAT. But some awareness about how her demeanor impacted us is likely to be productive. It could certainly ensure she is more sensitive to other patients in the future, or at least more aware of what is going on for her that makes her come across that way. I will be giving feedback on this at the same time that I submit compliments about my care team.
I’m glad that having a process through which consumers can give feedback is required by all public hospitals here. I don’t plan on screaming down the phone at anyone or anything, which is why I’m taking another day or two before making the call. It’ll be good to make sure I am clear and coherent, ensuring the message is well-received.
I reserve the right to call her the Trashbag Sonographer for-basically-ever, though.